● Over 9+years of experience as an IT professional, committed to maintain cutting edge technical skills and up-to-date industry knowledge including 6 years of experience as a Salesforce CRM Administrator and Consultant.
● Expertise in various stages of Software Development Life Cycle including analysis, requirement gathering, development, enhancements, testing and maintenance of standalone object oriented enterprise applications.
● Configured, Implemented administrated and maintained the Salesforce.com platform.
● Experience in Service Cloud, Marketing Cloud and Sales Cloud Functionalities
● Experience in managing Customer Communities Portal, Knowledge , Ideas and Answers
● Hands on experience in junior level SFDC development using the APEX classes, Triggers, VisualForce Pages, Components, Reports, Dashboards.
● Experience in release management using change management.
● Hands on experience in SFDC configuration and administration activities like managing Users/Roles/Profiles, setting up Apps, Objects, Fields, Validation Rules, Workflows, Email Alerts, Page Layouts and Record Types
● Experienced in analyzing business requirements and implementing them to Salesforce using various configuration and customization setup.
● Experienced in Data Migration using Apex Data Loader, Import Wizard and
Data Manipulation Language
● Developed and worked on different Salesforce.com environments such as sandbox and production environments.
● Handled code deployment between the Production and Sandboxes by employing the Force.com Migration Tool, Eclipse and ChangeSet.
● Experience debugging the code using debugs logs and executing unit tests.
● Experience with tools like Eclipse, force.com Explorer, force.com Migration Tool and Excel Connector.
● Work well alone and as part of a team with excellent troubleshooting mechanisms and highly adaptable to different work environments.
CloudRay is a global solution based organization and being one of the fastest growing Companies providing software solutions with world-class services to many Fortune 500 clients, Top Healthcare organizations and Hospitals. CloudRay Executive Management
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